Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.
By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 73 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home!
Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Area Manager role overseeing our Victorian West stores.
As an Area Manager at Pillow Talk, you’ll ensure your store portfolio fulfils its sales potential through inspiring operational excellence, clever product placement, and a customer-centric culture. You’ll coach your leadership team to confidently navigate operational and people challenges, empowering them to take charge, grow, and embrace change. You’ll set and achieve performance objectives, evaluate and optimise each store’s performance, and develop the leadership capability and commercial aptitude of your store teams. Notably, this role is part of our Senior Operations Management Team, where you will contribute and be supported through a shared focus and passion for our people and operational excellence.
A bit about you…
You’ll be deeply connected to your patch ideally based near Waurn Ponds or Melton, with one of these as your home store. This role keeps you close to the action, immersed in your teams and leading from within the store environment. While you’ll use the store office as a base when you’re not on the road, this is far from a desk job. It’s hands-on, people-first, and at the heart of our store operations.
- Experience in a multi-site management role within a customer-centric retail environment
- A demonstrated love of retail, with a focus on customer experience through team engagement
- Highly personable and confident, with an outstanding ability to build strong relationships with customers and colleagues
- Motivated by bringing the best out in others, achieving results through coaching and mentoring your team
- Strong critical thinking skills and a proven ability to problem-solve in a dynamic environment
Why we think you should consider joining the Pillow Talk Tribe!
- Competitive salary (open to experience), plus a company car!
- Generous store discount after qualifying period (T&Cs apply)
- 100% Australian-owned and operated company
- Experience the advantages of our Flare partnership — novated leasing and a host of other benefits await!
- One of the largest linen and homewares specialists in the country
- Opportunities for further learning and career growth
- Warm, friendly and supportive work environment
- Passionate and knowledgeable team
- Family values and a culture of inclusivity and belonging
Our business is in a great place right now but where we’re going is even better! For your chance to join the Pillow Talk Tribe, apply below!
We are a Circle Back Initiative Employer, which means we commit to responding to every person who expresses interest in working with us.
Pillow Talk is dedicated to equal opportunities for all. We aim to ensure no job applicant or employee receives less favourable treatment (or is disadvantaged) because of any conditions or requirements that aren’t justifiable. Please let us know if you need any reasonable adjustments made ahead of your interview.
